What’s the number-1 factor you consider when deciding whether a new tool is worth purchasing?

Budget allocation12%

Potential process improvements71%

Onboarding & training bandwidth7%

Security & compliance7%

Reviewing prior purchase overlap1%

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Director of Network Transformation2 years ago

In this day and age?  Can I consolidate tools. The rule I had was if I could remove two tools for one, then yes! 

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Managing Partner, Partnerships & Strategy in Software4 years ago

I’d consider how much the benefits outweigh the costs, and whether the tool adds or improves capabilities.

For example: We recently passed on implementing a new market automation platform. While it added new capability with its many features, the cost to purchase, implement and maintain wasn’t worth it.

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CIO / Managing Partner in Manufacturing4 years ago

PI is one way of putting it, a better way might be “is it solving a major business problem that we do not have a tool to solve at the moment”.

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Buildkite15%

CircleCI7%

CloudBees12%

GitLab30%

Harness6%

JetBrains9%

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Microsoft26%

Red Hat7%

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Better security25%

Higher quality output62%

More scalability28%

Lower costs64%

More transparency37%

Additional customization options15%

Easier to use 15%

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What’s the number-1 factor you consider when deciding whether a new tool is worth purchasing? | Gartner Peer Community