Peer-Driven Insights

Management Tools

About this topic

Management tools are the software applications and solutions that are used to monitor, control, configure, and maintain various components of an organization's information technology environment. These tools help IT administrators and professionals manage the complexities of IT systems, applications, and services effectively.

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ISACA

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Department of State

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What workflow automation tool you use to automate your workflow? If possible comment your best use case and how AI will impact on workflow automations.

Zapier29%

KonnectzIT28%

IFTTT20%

Make (Integromat)7%

Other please specify14%

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What's the most important friction in deploying Robotic Process Automation (RPA) in your company?

Cost of RPA products24%

Lack of developers who can code RPA applications43%

Amount of customization needed to automate business processes27%

Lack of RPA code maintenance resources4%

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AI and Research in Marketing and Communications: How Are You Ensuring Quality and Truth Over Speed? As AI becomes embedded in our day-to-day marketing operations, from customer insight to content strategy, it’s clear we’re gaining speed and scale. But are we sacrificing veracity and quality of output in the process? One of the biggest challenges I'm seeing is the rise of hallucinated content in AI-generated research. - How do we ensure AI systems are surfacing trustworthy, contextually accurate, and well-sourced information? - Are we building enough verification layers into our AI-driven content and research workflows? - And how are you educating teams (and execs) to challenge AI outputs, rather than accept them at face value? - What frameworks, tools, or governance models have you adopted to maintain integrity and depth in AI-led research and insight creation? - Have you had success (or struggles) balancing speed vs. substance in AI-powered strategies? Your thoughts, examples, and recommendations would be incredibly valuable in helping others try to navigate this shift responsibly.

What are the top competitors to Microsoft Purview for eDiscovery/ Litigation Matter Management for a mature global Legal department?

I'm currently refining a strategic engagement model for the ST+i (Science, Technology & Innovation) function within a corporate group structure. The goal is to strengthen collaboration and alignment with subsidiary companies. We've identified the following key thematic areas as foundational to our model: 1. Cybersecurity 2. Enterprise Architecture 3. Portfolio Management 4. Project Performance 5. Contracting Processes 6. Shared IT Services 7. Innovation 8. Centers of Excellence 9. Knowledge Management and Digital Adoption I’d love to hear from experts in other industries: Which of these areas resonate with your subsidiary engagement models? Are there additional themes or practices you consider essential when structuring relationships with affiliated companies? Your insights would be incredibly valuable as we benchmark and evolve our approach.

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Which tech conference do you intend to attend in person next year or have already participated in this year, and what motivated your choice?

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What framework and approach have you used in the past to manage information barriers, when one of your businesses was decoupled and split into two? As such, the new entity is required to split their application/infrastructure to mitigate conflict of interest.

My company has 2 Internet egress points behind 2 hide NAT IPs. One of those IPs is getting listed on Akamai's reputation list, and any Akamai customer who blocks traffic using their reputation score, is blocking my company (site forbidden with edgesuite error). We are not an Akamai customer, and when we ask their tech support for details on the reputation score, they will not provide; they simply point out the high level reasons why one might get a bad reputation. We have hunted for any internal host that might be sending out malicious traffic and causing this, and we have not identified any. We have 30k employees all using one of those 2 hide IPs, so this high traffic volume could be the trigger. Also, when we visit Akamai's reputational checker site, it says "your IP did not receive a bad risk score". So we get inconsistent reports from Akamai. Anyone else experience this and/or have suggestions on how to get Akamai to provide details so we can identify why we are on their reputation list?

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What’s the best software development methodology for enterprise-level projects?

Waterfall13%

Prototype19%

Rapid Application Development6%

Agile Scrum45%

Agile Kanban8%

Dynamic System Development1%

Lean Software Development2%

Other .. please add it down2%

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What are the minimum AI Capabilities of any healthcare organization? These are categories that should be in every enterprise or commercial organizations that develop AI code or Models.

Currently, we are using Solution Manager for testing but we plan to change it in the near future. Can anyone provide the testing tools that you are using as alternatives for Solution Manager?

Any benchmarking feedback would be helpful as well, but what resources or best practices would you direct me to in regards to implementing policies around revocation of computer access for employees on extended leave, other than PTO (e.g., when and to what extent to revoke access, for what types of leave, suggested timeframes, etc.).

We are looking to evaluate potential solutions for End-to-End Inspection Management. I have one that was recommended by a team member, but was curious what tools other companies are using to manage regulatory inspections.

What software license management solution do you use? Has anyone used LicenseSpring?

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We have a new GRC tool and we're selecting frameworks like NYDFS, SOC2, NIST CSF, COSO, etc. We have financial, IT, and operational controls. What frameworks are other companies implementing with their GRC tools to map operational controls?

What methodologies or frameworks (like NIST CSF, CMMC, etc.) are you using to assess and track your cybersecurity maturity level?

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