Curious about your team’s interactions with CapStorm? Overall has it been positive or have you faced challenges with them?

Applications & PlatformsVendor/Product Assessment
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Co Founder & Head of Operations in Healthcare and Biotech2 years ago

We have great reviews on CapStorm, excellent GUI, excellent support, ease of usage. Everyone seems to be happy on the same..

CIO in Retail2 years ago

CapStorm provides expert solutions to the Salesforce community for data management with so many great features, very simple interface and very easy to use and setup, our team love it and strongly recommend it.

Director of IT in Manufacturing2 years ago

The general sentiment towards Capstorm is positive. Users appreciate its:

Ease of use
Reliability
Capstorm offers a range of features for backup, restore, and DR, including automation, scheduling, and granular data control, which are valued by users
Customer support is helpful and responsive

Some drawbacks are:
pricing can be on the higher end compared to some competitors,

customization options for backup and recovery processes limited compared to more complex DR solutions.

It's important to consider that user experiences can vary depending on individual needs, technical expertise, and the specific Salesforce environment.

Director of IT in Consumer Goods2 years ago

Overall the interaction has been positive.  If you're talking about the Capstorm's account and support team - it's been great.  We are using Tableau in non salesforce environment (we're mainly Microsoft shop).  So we are using Copystorm for data movement for this.  Initial onboarding on the tool was complex for us - being non experienced in SF and Tableau, we required a lot of support to customize some of the processes on our end and configuration from Capstorm to adapt to our processes.  The account management team was always nice and supportive in escalating where needed.  We also had a third party consulting vendor helping us with implementation - so they were able to support them as well.  No issues at all from our end.  Communication and support was timely and efficient.  It was a learning curve for us in the beginning, but now we're pretty autonomous. 

Technology Specialist in Travel and Hospitality2 years ago

Seamless in operational usage and very efficient. 

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