Do you believe that (RPA, Automation, and intelligent Automation), coupled with clear guidelines, robust process mapping, and effective monitoring and control capabilities, can serve as a key enabler for successfully integrating AI and GenAI into an organization's operations and strategies?
Strongly Agree29%
Agree63%
Disagree10%
Strongly Disagree1%
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Yes, RPA, automation, and intelligent automation, when combined with clear guidelines, robust process mapping, and effective monitoring and control, can be powerful enablers for integrating AI and GenAI into an organization’s operations and strategies.
Many business processes are burdened with non-value-added steps—manual, repetitive, or fragmented tasks—that are ripe for automation or orchestration. By streamlining these through automation, organizations can:
Eliminate inefficiencies
Reduce operational costs
Improve accuracy and compliance
Free up human talent for higher-value, strategic work
This creates a cleaner, more agile digital foundation that not only supports but accelerates the adoption of AI and GenAI, enabling smarter decision-making and more adaptive business models.
I believe the automation functions you mentioned are great for productivity / workflow / etc... I think the industry has to decide and invest in a standard framework to expose agentic capabilities that can be leveraged by an LLM during problem solving to truly take automation to the next level wrt GenAI. (MCP, N8N, ..... has to be a real leader in this space that publishers get behind and endorse..)
With the availability of APIs and GenAI assistance, there will be fewer and fewer RPA use cases. If you're enabling processs with GenAI, go ahead and build the appropriate integrations unless it's just not possible to do so.
Automation has "integration gap". All equipment - and all their generations - and sub- and sister-systems have to be carefully and correctly interfaced to the automation system. They may easily have 20 000 connections or more. The "integration gap" in to realise all those connections correctly and also to prove that they are correct.
RPA is just "automated data management" that often emulates human actions with ITC means. Thus rapidly.
AI can be used to generate code rapidly to such interfaces - often called "drivers" or "APIs". AI may not be succesfui in all cases, but eventually will make 99% of those interfaces. That will disrupt the automation and coding industry. Already ongoing - in starting phase.
RPA, Automation, and Intelligent Automation provide the foundational infrastructure and discipline needed for scaling AI and GenAI initiatives. When combined with clear guidelines, robust process mapping, and effective monitoring and control, they help standardize workflows, reduce human error, and create the structured data pipelines necessary for AI to deliver consistent, reliable value. These elements ensure operational readiness and governance, making them key enablers for successful AI integration across enterprise functions.