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CrowdStrike Outage: Impact And Recovery

From grounded flights to stalled out supply chains, the recent CrowdStrike Windows outage caused major disruptions across the globe. Read on to find out how Gartner Peer Community members were impacted, and how they're responding.

CrowdStrike Outage: Impact And Recovery

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Rathik Pathak

JM Financial Services Ltd

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Community Posts

What are the fundamental leadership capabilities that are needed for an era of exponential technology and AI innovation?

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When is a weekly 1:1 meeting the best use of time for a CIO? Are there instances where you think a 1:2 or 1:3 format would reduce silos and foster more collaboration?

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How do you assess the way an individual software staff member’s performance impacts their team’s success, especially in regards to team culture?

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What’s worked for you in leading your software staff through frequent reorganizations? Any tips for keeping them motivated and focused?

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What are some signs that indicate the IT operating model isn't well-defined, even if the org chart looks perfect?

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What business outcomes would justify adding another title (like chief digital or transformation officer) to your role instead of hiring someone else to perform that function? Are there certain industries where this makes more sense than others?

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Have you rethought how you lead a remote/hybrid team at all this year? Any advice or wisdom you can share?

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How do you assess architecture skills and maturity across your teams?

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Other than the CEO, who else would be responsible for pioneering new product ventures and innovative business models?

Product Leaders20%

Marketing Leaders28%

Innovation Leaders38%

Technology Leaders11%

Other (Please Comment Role Below)1%

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At what level is too much change for an organization to absorb?

Modernizing a 30-year-old mainframe system to the cloud
+
Modernizing a new CX framework with the introduction of omnichannel capabilities
+
Modernizing a new data platform and moving away from the hub and spoke data warehouse to a data lake on the cloud
+
Several other mid-level enhancements...

Is it too much to take on at the same time? Or it all depends... How do you measure the appropriate level of change to introduce to an organization (Both IT and business)?

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Can automation solve the problems of scaling up?

Yes.67%

No.22%

Depends, please specify.10%

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I am looking to introduce a new unit under IT Governance, Strategy Department to focus on the following areas: - IT Performance Management (Strategic/ Operational KPI's ...) - IT Services Management (Service Catalogue/ Incidents, Problems monitoring ...) - Products Management (For better alignment with business owners ...) What are the recommended titles of this unit?

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Any advice for a software leader who is experimenting with temporary hires / staff augmentation for the first time? How can they help temp staff succeed and quickly integrate them with their in-house team?

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What is your approach towards “productivity outliers” (both high and low performers) when it comes to optimizing headcount?

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What is required to build trust with employees?

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How is your organization currently managing your cybersecurity needs?

We outsource the work.5%

We do everything in-house.63%

We have a mix of in-house & outside resources.30%

Other (share below in the comments)

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