Business Functions
About this topic
Business functions are the distinct operational areas within an organization, such as finance, HR or marketing, that perform specific roles. Optimized business functions improve efficiency and value delivery.
Business functions are the distinct operational areas within an organization, such as finance, HR or marketing, that perform specific roles. Optimized business functions improve efficiency and value delivery.
Proven outcomes – Documented success stories and measurable KPIs37%
Implementation confidence – Detailed plan, risk mitigation, and resource readiness49%
Total cost – Clear TCO, price protections, and exit terms37%
Innovation & future readiness – Ability to scale, adapt, and support emerging needs14%
Vendor relationship strength – Cultural fit, governance model, and executive commitment13%